I've purchased an iMac, two MacBooks, iPad, and two apple watches in the past and that loyalty means nothing. That is BS! I have been ripped off by $165 and can't do a thing about it. Choose the right channels to engage with customers. How can I be charged an extra $165.39 when my internet was up and down like a yoyo and therefore starting a new purchase each time it connected? I contacted them to make a claim to be told it doesn't fall under their guidelines. 7 Insights Learned From Apples Customer Service. I accept the bill of $35.84 for the 8 x $2.99 and 8 x $1.49, but I won't accept another 111 x $1.49 (total $165.39) when the purchases were not done properly. More ways to shop: Find an Apple Store or other retailer near you. I just got a bill for over $200 for what turned out to be 119 purchases of $1.49 and 8 purchases at $2.99. Apple Stores, Apple Authorized Service Providers and Online Support. Apple exceeded analyst expectations, according to FactSet, of 92.9 billion in sales and 22.6 billion in net income for its fiscal second quarter. She would purchase a pack, the store would freeze, no response or update then the purchase would start again. Problem is, our home internet and mobile service was being worked on, on and off, for a period of about 10 days during this time. Apple store customers could be asked to tip employees if this unionized store gets its way. Ok, approved by me to a total of around $35. Over the space of about a week she purchased another one $1.49 a day and a couple of $2.99 packs. Refund request My daughter was playing Homescapes and clicked on purchase a pack for $1.49.
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